Please be informed that we have a 48-hour cancellation policy. So if you are unable to come for your appointment please notify us either via our Official Instagram @lanreeaesthetics or phone. If you don’t cancel or reschedule your appointment within the 48-hour window of cancellation, your treatment credit and package will automatically be redeemed and forfeited. A cancellation fee equivalent to the total treatment price will be charged
We value you as our client in return we expect you to value our business and therapists the same way. We are a busy clinic and we don’t like to turn away our clients who can use the time slot if it’s free. We are sure you understand this and appreciate this.
For new clients, please arrive at least 10 minutes early to your appointment to complete your registration form.
Please allow more than adequate time for traffic and parking.
It is our clinic policy that children cannot attend appointments with you. This is for their own safety and the comfort of our clients
Late for Treatment
Unfortunately we cannot accommodate late arrivals. If you run in late for your treatment, we will still end the treatment at the appointed time due to bookings reserved by other clients at the subsequent session. Alternatively, we will offer the next available appointment time. We respect all our clients and all appointments are first come first basis.